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I requested a Eaton 9130 DDF

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DCIM_Support
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I requested a Eaton 9130 DDF

This question was originally posted on DCIM Support by jan voorsluys on 2018-01-30


I put the request in on Jan/2017 and shows pending information as of Oct/2017.  What's the next step?

(CID:128749030)


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Re: I requested a Eaton 9130 DDF

This answer was originally posted on DCIM Support by Panagiotis Karampis on 2018-01-30


Hello Jan,

I assume you have a typo on the date and you meant 2018 😀

I've looked up that request and it's status (Pending Information) means that the original requester never came back to elaborate on their need thus the DDF team can't proceed.

In your specific case, the DDF team will contact you if they need more from you. (Most likely they will). Please get back to them when they do, so they can create the DDF.

(CID:128749059)

See Answer In Context

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DCIM_Support
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Re: I requested a Eaton 9130 DDF

This answer was originally posted on DCIM Support by Panagiotis Karampis on 2018-01-30


Hello Jan,

I assume you have a typo on the date and you meant 2018 😀

I've looked up that request and it's status (Pending Information) means that the original requester never came back to elaborate on their need thus the DDF team can't proceed.

In your specific case, the DDF team will contact you if they need more from you. (Most likely they will). Please get back to them when they do, so they can create the DDF.

(CID:128749059)

DCIM_Support
Picard
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339

Re: I requested a Eaton 9130 DDF

This comment was originally posted on DCIM Support by jan voorsluys on 2018-01-30


The dates it shows me is from 2017. 

(CID:128749104)

DCIM_Support
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Re: I requested a Eaton 9130 DDF

This comment was originally posted on DCIM Support by Ragupathy Kandasamy on 2018-01-31


Hello Jan,

As Panagiotis Karampistold, this request came in a long time ago and we did not have enough information to proceed with the development of DDF. I have requested the information needed to build a DDF on your request. Kindly get back to us on Device support.

Please let me know if you need more information on this.

Regards,

Ragupathy Kandasamy.

(CID:128749483)

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🔒 Closed

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