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Posted: ‎2020-07-03 12:13 PM . Last Modified: ‎2024-04-08 02:33 AM
The device support page shows that the PDI BCMSII is supported in DCE, but I'm not finding it in my SNMP or MODBUS DDF lists. Is it listed under another device or vendor name?
(CID:110790811)
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Posted: ‎2020-07-03 12:13 PM . Last Modified: ‎2024-04-08 02:33 AM
Hi John,
After you find the appropriate DDF, click on the name, it should be a link. After that, you should have the option to choose "I want it too". Click that button. It may take a day or so for the DDF team to send it to you,
If it's not associated to the appropriate software (struxure-on for instance) you can instead click on "Request device support"
Thanks,
Steve
(CID:110790820)
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Posted: ‎2020-07-03 12:13 PM . Last Modified: ‎2024-04-08 02:33 AM
Hi John,
After you find the appropriate DDF, click on the name, it should be a link. After that, you should have the option to choose "I want it too". Click that button. It may take a day or so for the DDF team to send it to you,
If it's not associated to the appropriate software (struxure-on for instance) you can instead click on "Request device support"
Thanks,
Steve
(CID:110790820)
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Posted: ‎2020-07-03 12:13 PM . Last Modified: ‎2024-04-08 02:33 AM
Thanks!
(CID:110791533)
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Posted: ‎2020-07-03 12:13 PM . Last Modified: ‎2023-10-22 01:48 AM
This question is closed for comments. You're welcome to start a new topic if you have further comments on this issue.
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