new Locations not showing in ITE console

[Charles4]

The new locations that I created are not showing in ITE console

[Cory_McDonald]

Hello @Charles4,

I was able to successfully create a room and have it save through a logout/login.  Can you try again?

If you are still having issues can you provide additional details on what options you are using within the creation prompt (type, room properties, address or coordinates, etc).  I can then attempt to replicate the issue.

Kind Regards,

Cory

[Charles4]

Hi @Cory_McDonald ,

At ITE console, with Mange locations and devices turned on, at All locations, clicked [+]
Location Type: Group
Location Name: Test Group 123
Address: Any valid address which is detected in the map
Click Create

No error messages shown but no new locations shown in the console. I tried different browser, clearing browse, different machine, the same behaviour.

[PeterBU]

I have the same issue

[XYFG]

I have the same issue. Tried multiple browsers, cleared cache, incognito, etc. None of the location types have worked for me. 

[jascouk2]

I am currently experiencing the same issue. Can you share what OS and version you are using? I have the same issue with Windows 11 Enterprise but not Windows 11 Home or Mac OS. I am also unable to edit existing location names and gps information.

[JLehr]

Hello @Charles4 @jascouk2 @XYFG @PeterBU @Cory_McDonald 

This issue has been resolved. Please let us know if you still find that new locations are not appearing in IT Expert.

[XYFG]

Thank you @JLehr. Confirmed working for me now. I had actually discovered that the locations function worked for me on my laptop but not my desktop for some reason. Now it works on my desktop as well. Thanks!