Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Schneider Electric
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register

Contact Support

Close

Ask our Experts

Have a question related to our products, solutions or services? Get quick support on community Forums

Email Us

For Community platform-related support, please email us

New Community Ranking System
Our Community ranking system has recently been updated. You may notice changes in user rankings and receive system messages or notifications. If you have questions about how the new ranking works, please refer to the announcement post for more details (click here).

EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Select a Country

Please select a country to continue with beta search.

  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Data Center Expert 3,107
  • Data Center Operation 2,255
  • NetBotz 1,019
  • IT Expert 431
  • IT Advisor 367
  • DCIM Support 321
  • DDF 317
  • Portal 230
  • Genome 78
  • Asset Advisor 75
  • Tips and ideas 66
  • power monitoring expert 62
  • Building Operations 56
  • IT Design CFD 36
  • Product Feedback 28
  • Network Management Card 14
  • IT Advisor CFD 9
  • Features released 6
  • Training 4
  • DCE 3
  • Datacenter Netbotz & Monitoring 2
  • SMARTCONNECT 1
  • Alerts 1
  • PowerChute 1
  • Tips and Tricks 1
  • Connected Services Hub (CSH) 1
  • PACIS EcoSui 1
  • Datacenter UPS 1
  • UPS Management Devices & PowerChute Software 1
  • SSH 1
  • timeout 1
  • Bug fixes 1
  • Power Availability 1
  • Fire Prevention 1
  • Temperature Humidity & Air quality Sensors 1
  • Advanced view 1
  • SRV ups. single phase easy ups 1
  • Easy UPS SNMP 1
  • Operations & Services 1
  • Connectivity 1
  • 2. Release info 1
  • 6. Marketplace idea 1
  • 5. Product Q&A 1
  • How to 1
  • Analytics 1
  • Community 1
  • Help 1
  • Previous
  • 1 of 5
  • Next
Top Experts
User Count
Cory_McDonald
Cory_McDonald Champion
159
Jef
Jef Leader
114
gsterling
gsterling Mentor
77
View All
Related Products
Thumbnail of EcoStruxure™ IT Expert
Schneider Electric
EcoStruxure™ IT Expert
48
Thumbnail of EcoStruxure IT Design CFD
Schneider Electric
EcoStruxure IT Design CFD
26
Thumbnail of Data Center Expert
Schneider Electric
Data Center Expert
15
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Announcements & Events

Request a DDF using the Asset Definition service - learn more
- Find DCE DDF support here
- Find EcoStruxure IT device support here
Looking for documentation?
- Visit the EcoStruxure IT Help Center! Find DCE, ITE, ITA and DCO 8.x documentation and more here

EcoStruxure IT Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
27246 18 8
Latest Reply: JLehr

Solved
DCIM_Support
DCIM_Support Mentor

Mesuerment for devices

Hi, I want to clarify that I can change the format of output information from device. And I must write another type like that litres/minute or m3/h Am I right? Thank you for answers (CID:132669250)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1369 0 4
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

How to import external temperature sensors via BMS to DCO?

Dear team, I have a DCIM project which requires us to import temperature sensor readings from a BMS to DCO via Bacnet IP. The customers want the temperature readings for better 3D temp simulation in ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1265 0 4
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

Schneider Galaxy 3500 UPS DDF for DCE

Hello, I see that there is a supported DCE DDF for the Schneider Galaxy 3500 UPS. I've been trying to request it for the last couple of days, but I just get a pop up window saying "Please wait ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2439 0 10
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

So where is the NetBotz Rack Monitor 250 firmware version 6.5.6 upgrad...

This is a question on behalf of Bruce Phillips, on page (CID:132668879)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1447 0 3
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

ZTE MF 100 Can't detected at NBRK570

Dear Team I now on testing Netbotz NBRK570 for SMS Alert i ever install it before with ZTE MF 100 and automatocaly detect after reseting Netbotz but now i used other ZTE MF 100 (software version PCW_...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1709 0 9
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

I need to see the current clock/time of the DCE server. We are having ...

(CID:132668707)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1605 0 6
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

Link status shows offline in DCE for NetBotz and Sensor Pods

The DCE is showing that the link status for the NetBotz and Sensor Pods are offline even though they are up. I can log onto each NetBotz via the Advanced View. (CID:132668585)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1410 0 4
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

Looking to upgrading DCO 7.5 and IT Optimize 7.4 to version 8.x

I am currently running DCO 7.5 and IT Optimize 7.4, I am looking to upgrade to version 8.x and have a few questions. I have noticed that the recommended server for IT Optimize is Windows Server 200...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1323 0 6
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

dce ddf requests

Is anyone having problems with a DDF request for DCE? I submitted a request 2 weeks ago, and as of today no one has even acknowledged it ☹️ (CID:132668482)
EcoStruxure IT icon_circle EcoStruxure IT Forum
2926 0 17
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

Sensors in DCE and DCO

Hi team, I have an environmental sensor providing temperature and humidity values in DCE as shown in figure. However once linked with DCE, I have two objects, the environmental monitor and a t...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1791 0 6
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

APP error

Hi. Starting yesterday evening when I open devices on mobile APP I receive error "Could not retrieve ticket for your device". All parameter is ok, I tried to reinstalla the app and resete the Strux...
EcoStruxure IT icon_circle EcoStruxure IT Forum
4019 0 23
Latest Reply: DCIM_Support

  • « Previous
    • 1
    • …
    • 281
    • 282
    • 283
    • …
    • 609
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2026 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore