Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Schneider Electric
Community
Community
Notifications
close
  • Categories
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events & Webinars
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register

Contact Support

Close

Ask our Experts

Have a question related to our products, solutions or services? Get quick support on community Forums

Email Us

For Community platform-related support, please email us

New Community Ranking System
Our Community ranking system has recently been updated. You may notice changes in user rankings and receive system messages or notifications. If you have questions about how the new ranking works, please refer to the announcement post for more details (click here).

EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Select a Country

Please select a country to continue with beta search.

  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Data Center Expert 3,111
  • Data Center Operation 2,255
  • NetBotz 1,019
  • IT Expert 434
  • IT Advisor 368
  • DCIM Support 322
  • DDF 317
  • Portal 230
  • Genome 78
  • Asset Advisor 75
  • Tips and ideas 66
  • power monitoring expert 63
  • Building Operations 55
  • IT Design CFD 36
  • Product Feedback 28
  • Network Management Card 14
  • IT Advisor CFD 9
  • Features released 6
  • Training 4
  • DCE 3
  • Datacenter Netbotz & Monitoring 2
  • Temperature Humidity & Air quality Sensors 2
  • SMARTCONNECT 1
  • Alerts 1
  • PowerChute 1
  • Tips and Tricks 1
  • Connected Services Hub (CSH) 1
  • PACIS EcoSui 1
  • Datacenter UPS 1
  • UPS Management Devices & PowerChute Software 1
  • SSH 1
  • timeout 1
  • Power Availability 1
  • Bug fixes 1
  • Fire Prevention 1
  • Advanced view 1
  • SRV ups. single phase easy ups 1
  • Easy UPS SNMP 1
  • Operations & Services 1
  • Connectivity 1
  • 2. Release info 1
  • 6. Marketplace idea 1
  • 5. Product Q&A 1
  • How to 1
  • Analytics 1
  • Community 1
  • Help 1
  • Previous
  • 1 of 5
  • Next
Top Experts
User Count
Cory_McDonald
Cory_McDonald Champion
160
Jef
Jef Leader
114
gsterling
gsterling Mentor
77
View All
Related Products
Thumbnail of EcoStruxure™ IT Expert
Schneider Electric
EcoStruxure™ IT Expert
50
Thumbnail of EcoStruxure IT Design CFD
Schneider Electric
EcoStruxure IT Design CFD
26
Thumbnail of Data Center Expert
Schneider Electric
Data Center Expert
15
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Announcements & Events

Request a DDF using the Asset Definition service - learn more
- Find DCE DDF support here
- Find EcoStruxure IT device support here
Looking for documentation?
- Visit the EcoStruxure IT Help Center! Find DCE, ITE, ITA and DCO 8.x documentation and more here

EcoStruxure IT Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
27495 18 8
Latest Reply: JLehr

Solved
Iqra_shafiq
Iqra_shafiq

Where can I find the Easy UPS 3M MiBs

I am looking for the Easy UPS 3M MiBs. I need to import them in snmptrapd.
EcoStruxure IT icon_circle EcoStruxure IT Forum
845 0 2
Latest Reply: Iqra_shafiq

Solved
LarryK
LarryK

Device warranty date in ESIT is not correct - ignores extended warrant...

A client has an SMT1000C with Serial Number starting with 3S2102. ESIT shows the following for the Warranty end date (August 29, 2024): However, this device has an extended warranty starting with 8W...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1523 1 4
Latest Reply: JLehr

Solved
Mr.T
Mr.T

NetBotz 755 Camera Feed not showing after Firmware Upgrade

Hi All, I have upgraded a NetBotz 755 Firmware from v5.3.5 to v5.4.1 sequentially as recommended however after getting to v5.4.1, I cannot no longer see any Camera Feed on the NetBotz. I unscrewed ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
3933 0 13
Latest Reply: rmenegheti

Solved
4jp
4jp

Can I remove the "devices that require attention" in the ITE gateway?

We did mass scans on a /8 subnet (millions of IPs) and ITE picked up a lot of things like printers, medical devices, vendor devices, etc. that don't belong in Ecostruxure but obviously it didn't have t...
EcoStruxure IT icon_circle EcoStruxure IT Forum
502 0 1
Latest Reply: LarryK

n_nagra
n_nagra

Netbotz 755 - No images attached to emails after motion detection

I have recently upgraded my Netbotz 755 from 5.4 to 5.5.1087 version. I have stopped receiving images in the email which i used to get whenever motion was detected by the appliance. I am only getting ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
390 0 1
Latest Reply: n_nagra

Solved
mkmazid
mkmazid

DCE - APC SNMP Device Configuration is not available on APDU10150ME

Hi, I am trying to add a few APDU10150ME PDUs to DCE. They currently have SNMPv1 enabled but when I want to update them to SNMPv3, it doesn't have the APC SNMP Device Configuration option. And if ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
781 0 4
Latest Reply: mkmazid

NashAirport
NashAirport

APC 1500 registering to cloud issue

Unable to add device - ensure that the Product ID and Product Key provided are correct. If you have connected your device for the first time, ensure that your device has an active network connection, a...
EcoStruxure IT icon_circle EcoStruxure IT Forum
408 0 1
Latest Reply: JLehr

Solved
peter-ries
peter-ries

DCE - Log of User activity while logged in

Is there a log or a way to see what activity users had while they were logged in? Thank you
EcoStruxure IT icon_circle EcoStruxure IT Forum
452 0 1
Latest Reply: Cory_McDonald

Solved
maayre
maayre

Connecting multiple Camera Pod 165's to a NetBotz Wall Monitor 755

According to the NetBotz 5.x User Guide, you can use a network switch or hub to connect up to four cameras - presumably including Camera Pod 165's to a NetBotz Wall Monitor 755 via the Private LAN port...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1662 0 3
Latest Reply: maayre

JWHAVO
JWHAVO

Clear the list of discoverd devices in the EcoStruxure Gateway that ha...

Is there a way to clear the list of discovered devices that don't have a valid authentication ? I ones did a discovery of a subnet and have now a list of detected ip addresses it can not authenticate o...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1563 1 4
Latest Reply: LarryK

grapewine
grapewine

APC UPS NMC issue

We were monitoring above mentioned UPS NMC ap9641 NMC3 in PRTG and able to reach web. now not pinging or reachable All TS Steps could not resolve the issue
EcoStruxure IT icon_circle EcoStruxure IT Forum
519 0 2
Latest Reply: JLehr

  • « Previous
    • 1
    • …
    • 15
    • 16
    • 17
    • …
    • 610
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2026 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore