Continue
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Schneider Electric
Community
Community
Notifications
close
  • Categories
  • My Subscriptions
  • Forums
  • Knowledge Center
  • Blogs
  • Ideas
  • Events
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register

Contact Support

Close

Ask our Experts

Have a question related to our products, solutions or services? Get quick support on community Forums

Email Us

For Community platform-related support, please email us

New Community Ranking System
Our Community ranking system has recently been updated. You may notice changes in user rankings and receive system messages or notifications. If you have questions about how the new ranking works, please refer to the announcement post for more details (click here).

EcoStruxure IT Forum

Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz

Search in

Improve your search experience:

  • Exact phrase → Use quotes " " (e.g., "error 404")
  • Wildcard → Use * for partial words (e.g., build*, *tion)
  • AND / OR → Combine keywords (e.g., login AND error, login OR sign‑in)
  • Keep it short → Use 2–3 relevant words , not full sentences
  • Filters → Narrow results by section (Knowledge Base, Users, Products)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • EcoStruxure IT
  • EcoStruxure IT Forum
Options
  • Mark all as New
  • Mark all as Read
  • Float this item to the top
  • Subscribe
  • Bookmark
  • Invite a Friend
  • Threaded format
  • Linear Format
  • Sort by Topic Start Date
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • Data Center Expert 3,111
  • Data Center Operation 2,255
  • NetBotz 1,019
  • IT Expert 434
  • IT Advisor 368
  • DCIM Support 322
  • DDF 317
  • Portal 230
  • Genome 78
  • Asset Advisor 75
  • Tips and ideas 66
  • power monitoring expert 63
  • Building Operations 55
  • IT Design CFD 36
  • Product Feedback 28
  • Network Management Card 14
  • IT Advisor CFD 9
  • Features released 6
  • Training 4
  • DCE 3
  • Datacenter Netbotz & Monitoring 2
  • Temperature Humidity & Air quality Sensors 2
  • SMARTCONNECT 1
  • Alerts 1
  • PowerChute 1
  • Tips and Tricks 1
  • Connected Services Hub (CSH) 1
  • PACIS EcoSui 1
  • Datacenter UPS 1
  • UPS Management Devices & PowerChute Software 1
  • SSH 1
  • timeout 1
  • Power Availability 1
  • Bug fixes 1
  • Fire Prevention 1
  • Advanced view 1
  • SRV ups. single phase easy ups 1
  • Easy UPS SNMP 1
  • Operations & Services 1
  • Connectivity 1
  • 2. Release info 1
  • 6. Marketplace idea 1
  • 5. Product Q&A 1
  • How to 1
  • Analytics 1
  • Community 1
  • Help 1
  • Previous
  • 1 of 5
  • Next
Top Experts
User Count
Cory_McDonald
Cory_McDonald Champion
160
Jef
Jef Leader
114
gsterling
gsterling Mentor
77
View All
Related Products
Thumbnail of EcoStruxure™ IT Expert
Schneider Electric
EcoStruxure™ IT Expert
50
Thumbnail of EcoStruxure IT Design CFD
Schneider Electric
EcoStruxure IT Design CFD
26
Thumbnail of Data Center Expert
Schneider Electric
Data Center Expert
15
Load more

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Announcements & Events

Request a DDF using the Asset Definition service - learn more
- Find DCE DDF support here
- Find EcoStruxure IT device support here
Looking for documentation?
- Visit the EcoStruxure IT Help Center! Find DCE, ITE, ITA and DCO 8.x documentation and more here

EcoStruxure IT Forum

Start a Topic
  • All
  • Solved
  • Unsolved
  • Unanswered
Solved
Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
27506 18 8
Latest Reply: JLehr

DCIM_Support
DCIM_Support Mentor

IPs for "hostname" in Data Center Expert

I know it's been asked several times on here but the answer "make sure it's in DNS" isn't always sufficient. I have about 150 devices in DCE (7.6.0.114). All of the devices are in DNS, both forward a...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2383 0 7
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

Can you please share DDF for Oracle exadata hardware rack PDU with par...

Looking for DDF. (CID:154403503)
EcoStruxure IT icon_circle EcoStruxure IT Forum
2029 0 4
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

Hi, where can I get DDF for MGE Galaxy 3500

(CID:154403443)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1716 0 4
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

Does NBES0201 still is supported by netbotz?

Does NBES0201 (APC NetBotz Particle Sensor PS100) still is supported by some netbotz appliance or sensor pod? According to installation manual, it needs a 6 Pin port, and as afar as i know there is ...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1576 0 3
Latest Reply: DCIM_Support

Solved
DCIM_Support
DCIM_Support Mentor

ephemeral

Anyone knows what is the ephemeral ports used APC devices? StruxureWare Data Center Expert APC PDUs ex: AP8941 APC UPSs ex: Smart-UPS 1500, SRT5000 APC datacenter UPSs APC NetBotz 250, 4xx (CID:15440...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1221 0 2
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

how to export data points and their mapping

Is there any way we can list data points of the project in struxureware and also get the mapping of the points? (CID:154403166)
EcoStruxure IT icon_circle EcoStruxure IT Forum
2596 0 6
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

How to link Data center expert (SNMP) to DNP3 protocol

Three questions: How to link data center expert platform (SNMP) to DNP3 protocol (That´s the case, an electrical distribution customer, DNP3 it is its main protocol). Any clue helps 2. Is there an...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1660 0 3
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

DCO 8.2.12 Network Connection Issue

Hello, I have a customer running DCO 8.2.12. The customer cannot upgrade at this time. The customer is experiencing and issue when connecting network connections. When the customer attempts to conn...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1170 0 2
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

Power Path Issue

When our customer adds an AP8886 PDU to a rack on DCO, the PDU automatically keeps only the 115V voltage output on its properties and it cannot be edited. Since the installation is in Europe, the vol...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2134 0 6
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

Can I update the firmware on an AP8841 PDU that is slaved to a master ...

I used DCE to upgrade the master PDU but now I have a version mismatch from the master to the slave. Is there away to now upgrade the slave PDU in the rack? Chuck (CID:153945572)
EcoStruxure IT icon_circle EcoStruxure IT Forum
1301 0 2
Latest Reply: DCIM_Support

DCIM_Support
DCIM_Support Mentor

All sensors unplugged after DCE upgrade (7.4.3 to 7.8.0)

Hi, I recently upgraded a customer's DCE from 7.4.3 to 7.8.0 (in the same manner as many others previously) however following the upgrade ALL sensors, regardless of device type, are reporting as unpl...
EcoStruxure IT icon_circle EcoStruxure IT Forum
898 0 1
Latest Reply: DCIM_Support

  • « Previous
    • 1
    • …
    • 146
    • 147
    • 148
    • …
    • 610
  • Next »
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support

    Ask our Experts

    Have a question related to our products, solutions or services? Get quick support on community Forums

    Email Us

    For Community platform-related support, please email us

Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2026 Schneider Electric

Welcome!

Welcome to your new personalized space.

of

Explore