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EcoStruxure IT Forum

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EcoStruxure IT Forum

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Anonymous user
Anonymous user

WELCOME TO THE ECOSTRUXURE IT FORUM

The EcoStruxure IT forum makes it easy for data center professionals from all over the world to connect and exchange knowledge. Diversity is our strength. To keep our community happy and productive, we...
EcoStruxure IT icon_circle EcoStruxure IT Forum
27503 18 8
Latest Reply: JLehr

Solved
Tafadzwa
Tafadzwa

NetBotz Rack Monitor 750 Rack Access Cards

Hi All, I have a client that wants to use Rack Access Cards on their Rack doors handles. I can see the Rack Handles on the NetBotz 750 and can command them to Open or Close however I want to use th...
EcoStruxure IT icon_circle EcoStruxure IT Forum
3399 0 5
Latest Reply: Huynhquy

Solved
spezialist
spezialist

Feature request: introduce the ability to send DCE notifications to me...

Dear support, I would like to draw your attention to the fact that even DCE-9.x still has a big gap in the methods of sending notifications compared to other monitoring systems. I mean that over the pa...
EcoStruxure IT icon_circle EcoStruxure IT Forum
320 1 1
Latest Reply: JLehr

markus.albisser
markus.albisser

TLS1.2 or 1.3 to send e-mail

Dear all We try to configure e-mail settings out of the EcoStruxure IT Datacenter Expert. The requirement here is that we have to use either TLS1.2 or 1.3. But in the configuration, I only have the o...
EcoStruxure IT icon_circle EcoStruxure IT Forum
2119 0 10
Latest Reply: markus.albisser

ffrazao
ffrazao

Changing network config lan2 DCE 9.0

Tried to change network config in Lan2 nic with no result.
EcoStruxure IT icon_circle EcoStruxure IT Forum
500 0 4
Latest Reply: Gabi

Solved
MarioBarolo
MarioBarolo Explorer

EcoStruxure IT app requires continuous login on S22 Smartphone

Hello team,I have a customer reporting that their on‑call smartphone, which has the EcoStruxure IT app installed, keeps requiring them to log in repeatedly. The session doesn’t stay active, and the use...
EcoStruxure IT icon_circle EcoStruxure IT Forum
1683 1 4
Latest Reply: tashi.wangdi

MariaKafkoula
MariaKafkoula

DCE DDF

I want to add the Vertiv CRD25 cooling units into Data Center Expert. Is there a ready-made DDF (for SNMP) available somewhere
EcoStruxure IT icon_circle EcoStruxure IT Forum
343 0 1
Latest Reply: JLehr

DarrynMcD
DarrynMcD

IT Expert - Firmware updates in progress not completing

we are noticing that firmware updates are queued for long time like 17 hours and updates not completing. we haven't seen where we could cancel these jobs in the portal. We have tried to remove the devi...
EcoStruxure IT icon_circle EcoStruxure IT Forum
378 1 1
Latest Reply: JLehr

Christéan
Christéan

Cannot add gateway to EcoStruxture

Hello, When adding a gateway to our portal, the browser freezes and the gateway is not added. We tried using Firefox, Chrome, Edge and in incognito neither works. We also tried adding a different v...
EcoStruxure IT icon_circle EcoStruxure IT Forum
599 0 2
Latest Reply: JLehr

LVillaMeissner
LVillaMeissner

Upgrading a Ecostruxure IT Gateway Windows 10 Machine to Windows 11

We have an existing Ecostruxure IT Gateway Windows 10 server that we need to upgrade to a Windows 11. What are the proper steps to take? Can we just do an in-place upgrade to our Windows 10 server to...
EcoStruxure IT icon_circle EcoStruxure IT Forum
237 0 1
Latest Reply: JLehr

Informational
JLehr
JLehr Champion

Liquid cooling for AI data centers: 3 risks and how a trusted partner ...

Kevin Brown, SVP and CMO Secure Power, Data Centers, & Global Services, blogs about the AI shift: Why cooling is being redefined.Read the blog Schneider Electric’s White Paper 210 Direct Liquid C...
EcoStruxure IT icon_circle EcoStruxure IT Forum
226 1 0

2026-02-20

TerryK
TerryK

How do I change the order of the pages on the Home tab of the web clie...

I'm using Data Center Expert 8.0.0. On the web client, I have created a number of pages under the Home tab to display gadgets. How do I re-order these pages to be alphabetical? It seems like they are l...
EcoStruxure IT icon_circle EcoStruxure IT Forum
315 1 2
Latest Reply: JLehr

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