Support password configuration for DCE server (v9.1.0)

[Operations]

Recently, I updated to DCE version 9.1.0 and got the attached warning when logging into the desktop client. Does anyone know what the support password is and how to add one to the DCE server?

[APC_Steve · Accepted solution]

Hi @Operations ,

You create the support password using the apcsetup console configuration. If ever you need to allow SE / APC tech support remote access to root for some reason, both the root password AND support password are now required.

Thanks,

Steve

[spezialist]

Dear @APC_Steve,

I suspect you made a typo above: the customer cannot know the password for root. The customer, using the method you described, creates a support password, which he, if necessary, transfers to the specialist =SE= along with the MAC address of the appliance. This is important.

With best regards.