IT Expert Devices view not showing Firmware Version in column.

[G_Kemp]

We are using NMC3 cards in our 10xxx series PDUs and the Firmware version is not showing for any of the devices.  Is there a configuration setting needed? Or is there no Firmware version available?  Is the firmware version used for notifying of updates when available?

[sesa83364 · Accepted solution]

Hello-

Thank you for your question.  The column you are sharing is for UPS firmware.  That is the reason there is no data viewable for other device types such as rack PDUs.  To see available updates for NMC firmware you can access the Firmware Updates tab on the left of your main ITE screen.  Here is a link on how to do that: https://community.se.com/t5/Firmware-update/Video-Firmware-update-in-IT-Expert/ta-p/446958

Thanks!