Ask our Experts
Didn't find what you are looking for? Ask our experts!
New Community Ranking System
Our Community ranking system has recently been updated. You may notice changes in user rankings and receive system messages or notifications. If you have questions about how the new ranking works, please refer to the announcement post for more details (click here).
Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
Search in
Please select a country to continue with beta search.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2026-08-25 06:59 AM
Hi Team,
Kindly advise on how to modify a Generic R-PDU and add Power Outlets that can be selected when defining Power Cable Connections on IT equipment. We can select the Power Outlet on some R-PDUs but some R-PDUs do not have this option.
Additionally, we can only change the number of power outlets but we cannot define the Power Outlet type e.g C13, C19 etc... Is there any official documentation about this?
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2026-08-26 03:10 AM
Hello Mr T.
This is not currently possible with IT Advisor as the ability to use specific outlets is specific to extended rack pdu genomes (extended = genomes with power outlet, bank and other detailed rack pdu info).
To complete the task you're asking you would want to copy an existing extended genome which is similar to the rack pdu you're attempting to model in ITA. You cannot edit some of the properties of extending rack pdus so if you take this path, then you'd want to find a rack pdu which is a near exact match.
There is an existing feature request which askes for an editable extended genome for the generic rack pdu, I can add this info to the request if you'd like.
Regards
Greg Sterling
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2026-08-26 03:41 AM
Hi @gsterling
Thank you for your feedback. I appreciate it.
Yes, please add this information to the existing feature request.
Regards,
Tafadzwa.
Link copied. Please paste this link to share this article on your social media post.
You’ve reached the end of your document
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.