How to add specific alarms to different notification policies on a single device

[jake.l]

How would I add specific alarms to different notification policies for a single device? For example, I might not want a team to be notified that humidly is high, but low pressure on a pump would need to notify a team. I am not seeing a way to do different policy's for specific alarms on a single device, I am only able to change the notification policy for all alarms on a device

Thanks

[spezialist · Accepted solution]

@JLehr, this post can be a good request to add useful and popular functionality, similar to what is done in the same Zabbix.

@jake.l, as a workaround, I can only recommend you to create several Alarm actions, in which there will be different severity of messages. Then you can use several Notifications policies for the same device with sending messages to different teams or people depending on the severity level of Device alarms or Threshold alarms. And you can arbitrarily change and customize the severity level for individual Device alarms and Threshold alarm.

With best regards.

[JLehr]

Hi @jake.l  and @spezialist,

I passed your observations along to engineering. Thanks for helping us improve!

[JLehr]

@jake.l did you try using the right-click option Create thresholds? You follow the wizard to:

• Create thresholds all at once for multiple sensors of the same type (for example, all are Humidity sensors, or all are Door sensors).
• Specify the severity and return-to-normal parameters.
• Provide a custom URL and custom description.
• Configure Threshold Scheduling to specify when the threshold is active.
• Add the threshold to one or more Data Center Expert notification policies.

There are some articles in the help center that might give you more insight: https://community.se.com/t5/DCE-alarm-thresholds/tkb-p/dce-alarm-thresholds