Error Netbotz NBRK 0750 does not recognize sensor after firmware upgrade

[QuyetLM]

Hi everyone,

Please hepl me!

After configuring the Netboz NBRK 0750 kit, I upgraded the firmware version 5.2.4 to be able to select the time zone GTM+7.

However, after the firmware upgrade was completed, the AP9335TH sensors reported a disconnect error and netbotz could not read the sensor value. Even though the sensors were showing the value.

I have also tried newer firmware versions (V5.0.3 or V 5.3.4) with not success.

Thanks you.

[Cory_McDonald]

Hi @QuyetLM,

I would always recommend making sure that the appliance is on the most recent firmware version as well as disconnecting and reconnecting the sensor. If you experience issues during or after an upgrade, please reach out to technical support for assistance.

Regards,

Cory