E&O Liability Insurance for DCIM software

[kt]

We are currently in the process of renewing our DCIM subscription but received some internal feedback(concerns) regarding Schneider Electric's Errors and Omissions (E&O) coverage on their DCIM software.

Basically, an E&O insurance policy is a form of professional liability insurance that protects both the Service/Software provide and the customer against defects, omissions, or errors.

This seems to be an industry standard for software or SaaS providers. However, I am not sure where I can go to get this information or document.

Hence, posting this here and hoping that someone might know.

[gsterling · Accepted solution]

Hello Kt. 

Schneider-Electric does have E&O (Professional Liability) insurance but the contract(s) are specific to country or the region. These contracts are not shared publicly. I would recommend you contact the Schneider sales team for your region. They will need to work with their regional legal team to follow the steps needed to share such a contract with you.

Regards

Greg Sterling

[kt]

Thank you for the quick response.  Makes sense.