Data Center Expert

[DCIM_Support]

Dear I downloaded the free version of the DCE and installed a Netbot 570 device to which I connected a PDO 160 camera, however, within the monitoring software I can see the Netbotz configured but when I go to the surveillance tab I can not see the camera, I understand that the free version allows the monitoring of a camera. Can you help me?

(CID:132648693)

[DCIM_Support]

Dear Fady Iskandar,

Please show a screenshot from the DCE software and APC Advanced View software with your problem. And then you will be helped much faster 😀.

With respect.

(CID:132648836)

[DCIM_Support]

ok Thanks.

(CID:132649758)

[DCIM_Support · Accepted solution]

I believe the Surveillance perspective only works if you license it.  You can, however, view a NetBotz camera from the Monitoring perspective, by right-clicking the camera pod in the Device View or Map, select View Device Sensors, and clicking the Camera tab.  That will give you a live view.

(CID:132651250)

[DCIM_Support]

Thanks for the help, I already did it and if it works in this way, however, I would like to be able to visualize the camera from the surveillance perspective. Download the free version 7.5.0 of the DCE and have a POD camera license, I do not understand why I can not see it from the perspective of Surveillance

(CID:132659390)

[DCIM_Support]

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