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Schneider Electric support forum about installation and configuration for DCIM including EcoStruxure IT Expert, IT Advisor, Data Center Expert, and NetBotz
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Posted: 2026-01-27 06:56 AM
Hola a todos
Tengo un problema, estoy intentando agregar un modbus DDF para un dispositivo ComAp, al agregar el DDF este no aparece en la lista y luego de reiniciar el servidor ya no aparece ningún modbus DDF toda la tabla de aparece en blanco y mis dispositivos antes integrados ya no tiene lectura de variables.
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Posted: 2026-01-27 09:31 PM
Dear @OmarCuervoDoncel_83,
It seems that you have an error in your custom DDF file and that is why you are having problems. I suspect that you will still need to contact =SE= technical support about this. By the way, what version of DCE do you have (I am asking regarding EOL).
With best regards.
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Posted: 2026-01-28 05:25 AM
I agree with spezialist that this is the result of uploading a DDF that has an error in it. Did you edit this DDF yourself or was it downloaded from the DDF support site https://ddf.ecostruxureit.com/?
Please open a case with tech support and the DDF team to help correct the issue. It typically requires tech support accessing the DCE server remotely and removing the incorrect DDF
https://app.ecostruxureit.com/request/
if the future, if you need a DCE ddf, please use download them from the DDF search site and if you need modifications, please use the ddf request process as end users should not be editing DDFs themselves.
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