DCE v8.0 backup failed

[ygao]

Backup failed after a few hours.

Rebooted server and tried again. Backup continued for several days and stayed in progress status. Had to cancel the backup and reboot the server as the server was badly slowed down and affected device polling.

Tried third time after rebooting, same result as the second attempt.

Server storage usage: 205G or 20%

[Cory_McDonald]

Hi @ygao,

I would recommend reaching out to technical support on this issue as they will need to look into log files to see what issues are causing the backup to run slow and fail.  We do not ask for you to provide log files within the community due to security around IP Addresses, hostnames, user details, etc, that could be within the log files.

They will ask for the following information:

• Server Serial Number & MAC Address (Desktop Client > Help > About)
• Log Files: https://www.se.com/us/en/faqs/FA158539/
• System Specs (VM): RAM, CPU, Hard Disks assigned and their respective sizes

Kind Regards,

Cory