DCE 7.9.2 - Unable to mount CIFS share using service account

[greg.diel]

We are trying to setup a windows repository and scheduled backups utilizing an active directory non-user service account and are unable to get the share mounted.

The share mounts properly using an individual active directory account.

I am unable to find any details on unusable special characters or a character count limit on passwords.

Any troubleshooting would be helpful.

This shows the error received but i have no idea how to interpret this.

[Cory_McDonald]

Hello @greg.diel,

Regardless of user type, the User object in active directory should all work the same.  If the issue is with the service user only, then likely it is something with permissions like the Test Results you provided show.  I haven't seen any issues with using a service user (standard user object with a password that never expires and isn't forced to change on first login).

By a non-user service account, I assume that you mean a standard user object with the following:

- Checkbox unchecked for require user password change on first login

- Checkbox checked for for Password never expires

I recommend making sure the specific user is listed in the permissions of the share for full access to see if the same issue persists.

Kind Regards,

Cory