SigmaX Checks Prior to Transition into EcoStruxure Building Operation (EBO)

[DavidChild]

Issue

Before transitioning a Sigma system to EcoStruxure Building Operation (EBO), it is essential to verify the integrity of the Sigma database using SigmaX. Failure to perform these checks may result in data loss or migration errors.

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⚠️ Important Notice

Sigma is not supported in EBO 2022 and later.
To continue supporting Sigma devices, you can implement a multi-version system:

• Keep Enterprise Servers with Sigma devices on Building Operation 3.2.
• Add a Building Operation 2022 or later Enterprise Central
• Upgrade the rest of the system to Building Operation 2022 or later.

You will not be able to upgrade EcoStruxure Building Operation servers that contain unsupported protocols, objects, or devices. Attempting to do so will result in failed upgrades or loss of functionality.

Product Line

Satchwell Sigma

Environment

• Ecostruxure Building Operation
• SigmaX

Warning

Potential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. Before beginning these steps, make sure all important data is backed up in the event of data loss. If you are unsure or unfamiliar with any complex steps detailed in this article, please contact Product Support for assistance.

Cause

Doctor checks are required to ensure the Sigma database is free of errors prior to transitioning to EBO. SigmaX provides diagnostic tools to identify issues such as duplicated names and inconsistent programmable object logic.

Resolution

Follow these steps using SigmaX to identify and report logical and database errors:

1. Launch SigmaX.
   If you encounter issues such as Side-by-Side errors or missing SigmaX files, refer to the relevant Knowledge Base articles for troubleshooting.

2. Run Doctor report.
   Use the SigmaX Doctor tool to scan for errors 

3. Review the report Report.
   Review the generated report for any database errors. Review this report carefully and take corrective action before proceeding with the EBO transition.

4. Watch the Tutorial Video.

   A step-by-step video is available demonstrating how to perform this check. This is the third video in a series:

   • Video 1: Checking for Database Errors (this article)
   • Video 2: Identifying Duplicated Names
   • Video 3: Checking for Multiple RETURN Types