Issue
The Loytec NIC-852 interface remains offline after upgrading from EcoStruxure Building Operation (EBO) 3.2 to EBO 6.0 or later.
- The interface shows as offline within EBO
- Testing via the Loytec plugin indicates no issues
- System logs display the error:
NSP.Pin.lon.orion OrionInit returned error code [1]
- Reverting back to EBO 3.2 restores normal operation, and the NIC-852 comes online without errors
Product Line
EcoStruxure Building Operation
Environment
- EcoStruxure Building Operation WorkStation
- Loytec NIC-852
- Loytec software
Cause
The Loytec NIC-852 driver is outdated and not compatible with EBO 6.0 and later versions.
Resolution
Update the Loytec NIC-852 driver:
-
Download the latest driver from the Loytec website:
https://www.loytec.com/support/download?view=docman/NIC852-SW -
Create and log in to a Loytec user account to access the download
-
Install the updated driver for the NIC-852
-
Once updated, the NIC-852 will come online in EBO 6.0 and later versions
