Issue
A license violation warning is displayed on an EcoStruxure Building Operation server when using ION client interface features, even though an Advanced license is activated. There is also uncertainty about which license tier includes the ION client interface.
Product Line
EcoStruxure Building Operation
Environment
- EcoStruxure Building Operation 7.1.x
- Advanced Tier license activated
Cause
The license warning is triggered because ION client functionality (including tenant billing) is currently classified as preview capability and is not mapped to any available EcoStruxure Building Operation license tier.
Resolution
This is expected behavior in EBO 7.1.x and no corrective action is required, the warning can be safely ignored when it appears in relation to ION client features.
- The warning may be triggered when interacting with ION-related functionality.
- Core EcoStruxure Building Operation functionality remains fully operational.
- There is no impact on system performance, stability, or licensing compliance for supported features.
Validation
To confirm the condition is understood and no issue remains:
- Verify that standard Building Operation functions continue to operate normally.
- Confirm that no other unrelated license violations are present.
- Ensure the warning is only associated with ION-specific features.
Additional notes
- ION functionality, including tenant billing capabilities, is not currently part of standard licensing and may have limited or controlled availability.
- Availability of these features may change in future releases.
