AS Devices won't sync Alarm Categories/Alams from ES, EBO v3.2

[chaseberryman1]

Using EBO v3.2, syncing alarms/categories from ES to AS does not work. Once created in the ES, and an attemp to sync the Alarm Control Panel from Parent, the alarms do not update.

How do I fix this issue?

[Omaelk]

Hello @chaseberryman1, thank you for joining the Schneider Electric Community. 

Have you checked our Building Automation Knowledge base? You can here all the articles related to EBO alarm issues and their step-by-step resolutions. You can also use the search bar above to find solutions in our community. 

Don't hesitate to interact with us in this post if you need any additional support. 

Cheers, 

Oma