Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

Important Announcement: WELCOME to the new Schneider Electric Community! Community is now no longer part of Exchange, and is now rebranded under se.com. If you have any bookmarks and links saved, we request you to update them to ensure that you continue accessing our community from this new location. For any issues that you might encounter as part of this change, please reach out to SchneiderCommunity.Support@se.com, and the team will help to get your issues resolved.
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel

AS Devices won't sync Alarm Categories/Alams from ES, EBO v3.2

Ask the Community

New users can ask questions related to our Communities, get tips and tricks on posting and commenting in forums, and solving challenges.


AS Devices won't sync Alarm Categories/Alams from ES, EBO v3.2

Using EBO v3.2, syncing alarms/categories from ES to AS does not work. Once created in the ES, and an attemp to sync the Alarm Control Panel from Parent, the alarms do not update.


How do I fix this issue?

1 Reply 1
Administrator Administrator

Re: AS Devices won't sync Alarm Categories/Alams from ES, EBO v3.2

Hello @chaseberryman1, thank you for joining the Schneider Electric Community. 


Have you checked our Building Automation Knowledge base? You can here all the articles related to EBO alarm issues and their step-by-step resolutions. You can also use the search bar above to find solutions in our community. 


Don't hesitate to interact with us in this post if you need any additional support. 





Tags (1)