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Serial key missing - WS5000

Archives: Industrial Automation and Control

Solved
mmae
Crewman
Crewman

Serial key missing - WS5000

Hello,

Quite a while ago, a company that back then supported our Pelco installation. Unfortunately the firm went banktrupt. Initially we only used the WS5000, wich as a physical device is located in our serverroom.

As this is quite not helpfull if one tries to diagnose a error, we wanted to install the software on our terminalserver(s) and deploy it to several support engineers at work via "RemoteApp".

Unfortunately, we do not have the serial... Is there a way to still get a hold of the original used serial?


Accepted Solutions
mmae
Crewman
Crewman

Re: Serial key missing - WS5000

https://community.exchange.se.com/t5/Archive-Pelco/License-key/m-p/60653

 

Seems to hold the awnser.

 

[quote]

HKEY_LOCAL_MACHINE\SOFTWARE\Pelco\WS5000

[/quote]

See Answer In Context

3 Replies 3
sesa139513
Schneider Alumni (Retired)
Schneider Alumni (Retired)
0 Likes
2
144

Re: Serial key missing - WS5000

Hi Michael, I believe this Lessons Learned 8840 article will help you. A link is provided below.

The Exchange Knowledgebase

mmae
Crewman
Crewman
0 Likes
1
144

Re: Serial key missing - WS5000

Hello,

Yes I have found that KB #8840 article, since we do not have the cd + serial, I thought maybe there was a legit, alternative method to still acquire the cd-key....

mmae
Crewman
Crewman

Re: Serial key missing - WS5000

https://community.exchange.se.com/t5/Archive-Pelco/License-key/m-p/60653

 

Seems to hold the awnser.

 

[quote]

HKEY_LOCAL_MACHINE\SOFTWARE\Pelco\WS5000

[/quote]