Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

  • Explore the new navigation for even easier access to your community.
  • Bookmark and use our new, easy-to-remember address (community.se.com).
  • Get ready for more content and an improved experience.

Contact SchneiderCommunity.Support@se.com if you have any questions.

Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel

Emailing JPEG with DS NVS

Archives: Industrial Automation and Control


Emailing JPEG with DS NVS

I'm trying to email images on motion events with DS NVS.  The zone works and I receive an email but the attached jpeg is just a black image.  I also receive a warning message stating:

"DigitalSENTRY Message from THEBEAST

Warning Message Number 2026

Date/Time Nov 16 2016  1:44:55:277PM

RV get live frame vau returned -1"

The VideoServer Service is running and the recorded alarm is view-able through ControlPoint.

Any help would be greatly appreciated.