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Emailing JPEG with DS NVS

Archives: Industrial Automation and Control

dillynraney
Cadet
0 Likes
0
36

Emailing JPEG with DS NVS

I'm trying to email images on motion events with DS NVS.  The zone works and I receive an email but the attached jpeg is just a black image.  I also receive a warning message stating:

"DigitalSENTRY Message from THEBEAST

Warning Message Number 2026

Date/Time Nov 16 2016  1:44:55:277PM

RV get live frame vau 10.0.0.6-18772 returned -1"

The VideoServer Service is running and the recorded alarm is view-able through ControlPoint.

Any help would be greatly appreciated.