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powerchute 2.0 doesn't shutdown my box with Windows XP SP3

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

Solved
vedyakoff_apc
Cadet
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81

powerchute 2.0 doesn't shutdown my box with Windows XP SP3

This was originally posted on APC forums on 3/6/2011


Hello there

I have APC back-ups es 700 conected to my home pc with windows XP sp3 installed
I use PowerChute 2.0 Personal Edition shipped with ups.

Weird things happen with it.
It doesn't shutdown my pc when the electricity dissapeared and the ups started to work from battery

I changed the property in powerchute to shutdown the pc after 1 minute idle or work on battery

When the power off, 1 minute past, but the pc doesn't go to hibernate. Just show me message that the PC will go to hybernate in less the 15 seconds.
Progress rich the end but nothing happens.

No logs or events in windows event viewer, looks like it just couldn't shutdown.

I updated BIOS to the latest version but nothing changed.

What it might be?

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Accepted Solutions
BillP
Administrator Administrator
Administrator
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81

Re: powerchute 2.0 doesn't shutdown my box with Windows XP SP3

This reply was originally posted by Jonathan on APC forums on 3/7/2011


What is the exact model number of your UPS? Have you also tried uninstalling/reinstalling the software? Also, make sure that hibernation is enable. One thing that you could try is disabling hibernation and simulate a power outage, it should shutdown the PC since you've disabled hibernate.

See Answer In Context

1 Reply 1
BillP
Administrator Administrator
Administrator
0 Likes
0
82

Re: powerchute 2.0 doesn't shutdown my box with Windows XP SP3

This reply was originally posted by Jonathan on APC forums on 3/7/2011


What is the exact model number of your UPS? Have you also tried uninstalling/reinstalling the software? Also, make sure that hibernation is enable. One thing that you could try is disabling hibernation and simulate a power outage, it should shutdown the PC since you've disabled hibernate.