firmware upgrade utility v2.20

[frankhtelcom]

I can't find where to download " firmware upgrade utility v2.20". is it still available somewhere?

Thank

[Teken]

For what specific APC hardware?!?! 🤦‍♂️

[frankhtelcom]

it is SRT3000RMXLA-NC

Its an old unit and the com port is not working and I'm trying to get the firmware upgraded and read somewhere that v2.20 can do it via Ethernet.

[Teken]

You will need to try a lot harder by providing more specific information. Are you looking for firmware for the NMC 2 / NMC 3?!?

Are you looking for the UPS Firmware?!?

Are you having connectivity issues with PCBE, PCSS, PCNS, SNMP, Other?!?!

Provide a screen capture from the Network Management Card under the About for both UPS & N M C. 

Lastly, upload the following logs for review in their entirety minus any (PI) information: Event, Data, UPS, Diagnostics.

Questions Ask . . . 👍