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WARRANTY CARD NOT ISSUED WITH THE BACK UPS

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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devajeet123_apc
Cadet
0 Likes
4
330

WARRANTY CARD NOT ISSUED WITH THE BACK UPS

This was originally posted on APC forums on 10/11/2020


Hi all,

Today only I received the Back UPS with model number BX600C-IN. But as suggested I did not get the warranty card along with it. When I opened the UPS cover below that it was marked with a seal as 'WARRANTY VOID If THE SEAL Is BROKEN'. How to avail the warranty?

 

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Accepted Solutions
BillP
Administrator Administrator
Administrator
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0
330

Re: WARRANTY CARD NOT ISSUED WITH THE BACK UPS

This reply was originally posted by Gavan on APC forums on 10/13/2020


If you purchased a new unit from a retailer and the sticker was tampered with then I'd return it to the retailer and ask for a replacement.

-Gavan

See Answer In Context

4 Replies 4
Brian123_apc
Lieutenant JG
Lieutenant JG
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330

Re: WARRANTY CARD NOT ISSUED WITH THE BACK UPS

This was originally posted on APC forums on 10/12/2020


You maybe able to do it online.

https://www.apc.com/shop/us/en/warranty/product-registration.jsp

devajeet123_apc
Cadet
0 Likes
0
330

Re: WARRANTY CARD NOT ISSUED WITH THE BACK UPS

This was originally posted on APC forums on 10/12/2020


Yes Brian I did that yesterday after having googling out. But does that mean I would get the 2years warranty with my product? Because I mentioned that the seal was tampered.

Brian123_apc
Lieutenant JG
Lieutenant JG
0 Likes
0
330

Re: WARRANTY CARD NOT ISSUED WITH THE BACK UPS

This was originally posted on APC forums on 10/12/2020


I don't know about the warranty. As I am a end user like you.

I did not see the sticker was tampered with. In your message's attachment.

I hope APC will answer your question with more details.

 

BillP
Administrator Administrator
Administrator
0 Likes
0
331

Re: WARRANTY CARD NOT ISSUED WITH THE BACK UPS

This reply was originally posted by Gavan on APC forums on 10/13/2020


If you purchased a new unit from a retailer and the sticker was tampered with then I'd return it to the retailer and ask for a replacement.

-Gavan