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UPS Ellipse 650 not switching on

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

Solved
DCLillie_apc
Cadet
0 Likes
1
110

UPS Ellipse 650 not switching on

This was originally posted on APC forums on 8/3/2011


Hi,

We have a UPS Ellipse 650 that supports our file server. Due to a recent break-in we decided to take our server home. The unit was working fine before I switched it off and removed the server plug.

Upon my return to set the server back up, the unit would not switch on. If I hold the power button in, everything works but the switch will not hold and therefore shuts everything down once released.

The monitor is still plugged in and though the unit is not switched on, power is still being transferred to the monitor allowing it to be switched on.

Has this happened to anyone else? Is it a simple malfunction of the power switch?

Please excuse my ignorance on this but it has never been something that I have paid attention to as it has always worked perfectly.

Thanks in advance

David


Accepted Solutions
BillP
Administrator Administrator
Administrator
0 Likes
0
110

Re: UPS Ellipse 650 not switching on

This reply was originally posted by Jonathan on APC forums on 8/5/2011


Hi David,

Do you have the exact model and serial number of the unit? If you do can you post it here or PM me?

From my understanding, the monitor is connected on the UPS and it is receiving power but not those that are on the battery side and the UPS would not turn on. Have you tried changing the battery with a good one? It would be helpful as well if you could tell us LED and audible indicators that your UPS is producing.

See Answer In Context

1 Reply 1
BillP
Administrator Administrator
Administrator
0 Likes
0
111

Re: UPS Ellipse 650 not switching on

This reply was originally posted by Jonathan on APC forums on 8/5/2011


Hi David,

Do you have the exact model and serial number of the unit? If you do can you post it here or PM me?

From my understanding, the monitor is connected on the UPS and it is receiving power but not those that are on the battery side and the UPS would not turn on. Have you tried changing the battery with a good one? It would be helpful as well if you could tell us LED and audible indicators that your UPS is producing.