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SMART UPS 1500 model SUA1500i -all leds blinking problem

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

Solved
real_apc
Cadet
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1
140

SMART UPS 1500 model SUA1500i -all leds blinking problem

This was originally posted on APC forums on 7/20/2009


Hi,
i have a SUA1500i UPS and after working for a random amount of time all LEDs start blinking and it stops working.
If someone knows how to fix this ,please answer.


Accepted Solutions
BillP
Administrator Administrator
Administrator
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0
140

Re: SMART UPS 1500 model SUA1500i -all leds blinking problem

This reply was originally posted by Jonathan on APC forums on 7/20/2009


Hi Radu, welcome to APC Forums.

Is it all the LEDs or just the six center LEDs that are blinking? If it's the second one, it is what do we call as the AVR relay fault. This happens whenever your UPS either boost or trim the voltage that it is getting from the power source and this sometimes causes the unit to drops its load. Here in the US we normally replace these units that manifest this scenario. I suggest that you contact the APC Customer Care Center for your region.

See Answer In Context

1 Reply 1
BillP
Administrator Administrator
Administrator
0 Likes
0
141

Re: SMART UPS 1500 model SUA1500i -all leds blinking problem

This reply was originally posted by Jonathan on APC forums on 7/20/2009


Hi Radu, welcome to APC Forums.

Is it all the LEDs or just the six center LEDs that are blinking? If it's the second one, it is what do we call as the AVR relay fault. This happens whenever your UPS either boost or trim the voltage that it is getting from the power source and this sometimes causes the unit to drops its load. Here in the US we normally replace these units that manifest this scenario. I suggest that you contact the APC Customer Care Center for your region.