New Community Ranking System
Our Community ranking system has recently been updated. You may notice changes in user rankings and receive system messages or notifications. If you have questions about how the new ranking works, please refer to the announcement post for more details (click here).
Restoring online connection for my SMC1000C
APC UPS for Home and Office Forum
Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.
Search in
Improve your search experience:
Exact phrase→Use quotes " "(e.g., "error 404")
Wildcard→Use * for partial words(e.g., build*, *tion)
AND / OR→Combine keywords(e.g., login AND error, login OR sign‑in)
Keep it short→Use 2–3 relevant words, not full sentences
Filters→Narrow results by section(Knowledge Base, Users, Products)
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send InviteCancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2026-08-2706:14 AM
If your question pertains to APC Smart Connect Subscription Service. You may review this APC Demo Link which outlines the features for Basic, Standard, Advanced and costs:
In the interim you may also connect your Mac using the native USB power management drivers to provide a graceful shutdown of the system.
If you’re looking for more features through software you may consider installing NUT on to a computer system or target Mac depending upon environment and use case.
If this is was a SMT, SMX, SRT Series UPS with a Smart Slot. You could forego any of this ridiculous cloud first and install a NMC for local first control, management, and communications.