Request for Assistance – Account Locked/Blocked for APC UPS Management Portal

[Manoel]

We would like to request your assistance regarding an issue with our Schneider Electric account. We are currently unable to log in to the APC UPS management website because our account appears to be blocked or locked.

This account is associated with the management and monitoring of our UPS equipment and is required to perform our scheduled monthly maintenance activities. Due to this issue, we are unable to access the portal and proceed with our regular maintenance tasks.

We kindly request your assistance in unlocking or restoring access to our account at your earliest convenience. If additional information or verification is required, please let us know, and we will be happy to provide it.