New Community Ranking System
Our Community ranking system has recently been updated. You may notice changes in user rankings and receive system messages or notifications. If you have questions about how the new ranking works, please refer to the announcement post for more details (click here).
Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.
Search in
Improve your search experience:
Exact phrase→Use quotes " "(e.g., "error 404")
Wildcard→Use * for partial words(e.g., build*, *tion)
AND / OR→Combine keywords(e.g., login AND error, login OR sign‑in)
Keep it short→Use 2–3 relevant words, not full sentences
Filters→Narrow results by section(Knowledge Base, Users, Products)
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send InviteCancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Hi. Could please smd explain why Powerchute periodically sends "Battery needs replacing" && "Battery replaced" notifications for Back-UPS BX2200MI? This UPS has been bought just few month ago. Selftest passed whithout any problems.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2026-03-0602:28 AM
How many times has this specific issue appeared in PCSS?!?! What does PCSS indicate the battery installation date is vs the production sticker on the RBC?!?!
Provide an image capture from PCSS and a photo of the production sticker on the RBC for review.