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General Suggestions

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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BillP
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General Suggestions

This question was originally posted by Scott on APC forums on 6/10/2010


Consider being a bit more explicit with your model numbers. Example: When I ask our purchasing dept. or a vendor about replacement batteries for a Smart UPS 1500 they sometimes get confused and ask if I mean the rack mount, or they just purchase or quote the wrong one. The tower is SUA1500, and the rack mount is SUA1500RM2U. If the tower was something like SUA1500*T*, perhaps they would be less likely to assume that I mean the rack mount but neglected (or was too lazy;-) to provide the entire model number.

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BillP
Administrator Administrator
Administrator
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173

General Suggestions

This reply was originally posted by Scott on APC forums on 6/10/2010


Consider being a bit more explicit with your model numbers. Example: When I ask our purchasing dept. or a vendor about replacement batteries for a Smart UPS 1500 they sometimes get confused and ask if I mean the rack mount, or they just purchase or quote the wrong one. The tower is SUA1500, and the rack mount is SUA1500RM2U. If the tower was something like SUA1500*T*, perhaps they would be less likely to assume that I mean the rack mount but neglected (or was too lazy;-) to provide the entire model number.

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BillP
Administrator Administrator
Administrator
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173

Re: General Suggestions

This reply was originally posted by Scott on APC forums on 6/10/2010


Ok. Thanks. Doesn't have to be "T". Could be "TT" or "TOW" or "D" for Desktop, or "H" for Home, ...
I'm sure they can come up with something. 🙂

BillP
Administrator Administrator
Administrator
0 Likes
0
174

General Suggestions

This reply was originally posted by Scott on APC forums on 6/10/2010


Consider being a bit more explicit with your model numbers. Example: When I ask our purchasing dept. or a vendor about replacement batteries for a Smart UPS 1500 they sometimes get confused and ask if I mean the rack mount, or they just purchase or quote the wrong one. The tower is SUA1500, and the rack mount is SUA1500RM2U. If the tower was something like SUA1500*T*, perhaps they would be less likely to assume that I mean the rack mount but neglected (or was too lazy;-) to provide the entire model number.