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Error: Windows cannot access the specified device....

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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Danny_apc
Crewman
Crewman
0 Likes
3
176

Error: Windows cannot access the specified device....

This was originally posted on APC forums on 1/17/2009


I'm using Powerchute personal 1.5.
When i re-boot i get the following error

Error: Windows cannot access the specified device, path or file. You may not have permission to access this item.


I upgraded to version 2.0 and still get the error.
Can anyone help me?
Thank you


Accepted Solutions
BillP
Administrator Administrator
Administrator
0 Likes
0
176

Re: Error: Windows cannot access the specified device....

This reply was originally posted by Angela on APC forums on 1/21/2009


hmm yes, it seems as though something has locked the file.

i'd right click on the file and go to properties and then i think there should be a security tab. i'd see who has what permissions to this file.

if its easier, maybe you'd want to disable all antivirus/firewall and try it or even maybe in safe mode.

See Answer In Context

3 Replies 3
BillP
Administrator Administrator
Administrator
0 Likes
0
176

Re: Error: Windows cannot access the specified device....

This reply was originally posted by Angela on APC forums on 1/19/2009


are you able to provide a screenshot?

how do you know this error is specific to powerchute? how long has this been happening?

let us know any other details that you can. thanks.

Danny_apc
Crewman
Crewman
0 Likes
0
176

Re: Error: Windows cannot access the specified device....

This was originally posted on APC forums on 1/21/2009


Thank you for responding.

The problem has been happening only for the last month or so. I don't shut down and re-boot every day, so i'm not sure. It may or may not coincide with upgrading Comodo Firewall to the latest version.

Here is the entire error....

Windows cannot access the specific device, path or file. You may not have permission to access the file
C:\program files\apc powerchute personal/mainserve.exe

Message was edited by: Danny

Message was edited by: Danny

BillP
Administrator Administrator
Administrator
0 Likes
0
177

Re: Error: Windows cannot access the specified device....

This reply was originally posted by Angela on APC forums on 1/21/2009


hmm yes, it seems as though something has locked the file.

i'd right click on the file and go to properties and then i think there should be a security tab. i'd see who has what permissions to this file.

if its easier, maybe you'd want to disable all antivirus/firewall and try it or even maybe in safe mode.