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Cannot uninstall PowerChute Personal from XP

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

Solved
anlarss_apc
Cadet
0 Likes
3
168

Cannot uninstall PowerChute Personal from XP

This was originally posted on APC forums on 11/21/2010


I am not able to uninstall PowerChute Personal 2.0 on Windows XP. Add or Remove Program in the Control Panel does not work probably because some file is corrupt or registry problem.

Would appreciate if someone could provide me with Manual Uninstallation instructions. Thank you.


Accepted Solutions
erwingabales_apc
Crewman
Crewman
0 Likes
0
167

Re: Cannot uninstall PowerChute Personal from XP

This was originally posted on APC forums on 10/6/2012


(Sorry, I posted to the wrong sender earlier)

Hi. I would like to uninstall my version 2.0 so that i can upgrade to Powerchute Personal Edition v3.02. But everytime i try to uninstall, an error (i.e. "Error loading C:\PROGRA1\COMMON1\INSTAL1\engine\6\INTEL31\Ctor.dll The specified module could not be found.") always pops up.

I'm using Microsoft Windows XP Professional, Version 2002, Service Pack 3.

Thanks

See Answer In Context

3 Replies 3
bradc_apc
Cadet
0 Likes
0
168

Re: Cannot uninstall PowerChute Personal from XP

This was originally posted on APC forums on 3/4/2012


I am unable to remove Powerchute Personal Edition version 1.5 and
Powerchute Personal Edition version 3. I am running Window XP Service Pack 3.

When I try to uninstall Powerchute Version 1.5 using the Add or Remove program utility from the Control Panel, the program is not even listed.

When I try to uninstall Powerchute Version 3 using the Add or Remove program utility from the Control Panel,
I get the following error message:

Error loading C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll
The specified module could not be found.

erwingabales_apc
Crewman
Crewman
0 Likes
0
168

Re: Cannot uninstall PowerChute Personal from XP

This was originally posted on APC forums on 10/6/2012


Hi. I would like to uninstall my version 2.0 so that i can upgrade to Powerchute Personal Edition v3.02. But everytime i try to uninstall, an error (i.e. "Error loading C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll The specified module could not be found.") always pops up.

I'm using Microsoft Windows XP Professional, Version 2002, Service Pack 3.

Thanks

erwingabales_apc
Crewman
Crewman
0 Likes
0
168

Re: Cannot uninstall PowerChute Personal from XP

This was originally posted on APC forums on 10/6/2012


(Sorry, I posted to the wrong sender earlier)

Hi. I would like to uninstall my version 2.0 so that i can upgrade to Powerchute Personal Edition v3.02. But everytime i try to uninstall, an error (i.e. "Error loading C:\PROGRA1\COMMON1\INSTAL1\engine\6\INTEL31\Ctor.dll The specified module could not be found.") always pops up.

I'm using Microsoft Windows XP Professional, Version 2002, Service Pack 3.

Thanks