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CNB950 not charging

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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wagnerlip_apc
Crewman
Crewman
0 Likes
2
268

CNB950 not charging

This was originally posted on APC forums on 6/17/2017


CNB950 CONEXT 950W UPS blinks fast the Green LED (wall 117Vac power) and keep Battery (orange) LED on all the time.

Then beeps four times, meaning loss of wall power.  But there is wall power, some devices connected to the unit power outlets are running.

It keeps doing it forever, few seconds quiet, than a short blink on green led, and four beeps.

New batteries and fully charged.

This unit presents this problem since second year after purchase.

Unfortunately it is not manufactured and not still supported by APC.

That it is a nice and powerful unit, my loss.

Any idea who might fix it?  APC may fix it?

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Accepted Solutions
BillP
Administrator Administrator
Administrator
0 Likes
0
268

Re: CNB950 not charging

This reply was originally posted by Bill on APC forums on 6/23/2017


Hi,

In North America we offer a trade-UPS program not a repair service. See this link for more information

http://www.apc.com/shop/tradeups/us/en/tradeups/overview.jsp

If you want your UPS repaired in North Amrerica check out https://coasttec.com/

See Answer In Context

2 Replies 2
wagnerlip_apc
Crewman
Crewman
0 Likes
0
268

Re: CNB950 not charging

This was originally posted on APC forums on 6/23/2017


Come on !!!

APC does not have a repair service ?

BillP
Administrator Administrator
Administrator
0 Likes
0
269

Re: CNB950 not charging

This reply was originally posted by Bill on APC forums on 6/23/2017


Hi,

In North America we offer a trade-UPS program not a repair service. See this link for more information

http://www.apc.com/shop/tradeups/us/en/tradeups/overview.jsp

If you want your UPS repaired in North Amrerica check out https://coasttec.com/