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Back-UPS RS 1500 Alarm Overloadoad led on , whithout Load

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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BillP
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Back-UPS RS 1500 Alarm Overloadoad led on , whithout Load

This question was originally posted by NGE on APC forums on 5/17/2013


Hi, my UPS Back-PS RS1500 Have a Problem...When turn on UPS, Overload Led on, Battery Pack Ok, and this Tes without load. Someone Can Help me??


Accepted Solutions
BillP
Administrator Administrator
Administrator
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258

Re: Back-UPS RS 1500 Alarm Overloadoad led on , whithout Load

This reply was originally posted by Angela on APC forums on 5/20/2013


Can you confirm the exact model of the Back UPS RS 1500 from the white sticker on the back? For now I am going to make an assumption it is BR1500.

Do you constantly turn the UPS on or off? How did this condition come about?

When its flashing and no other LEDs are on, this is generally some type of fault state. You could try to reset the unit and see if it goes away but I have a feeling it'll come back. To do this, you can turn off anything attached to the UPS and remove it as well as the USB cable, if connected to a computer. Then turn off the UPS itself and remove AC power from it. Disconnect the battery and while it's disconnected, hold down the power button for 10-15 seconds. Reconnect the battery and plug the UPS back in to AC power and turn it back on and see if anything has changed. If it has not, the UPS will most likely need to be replaced, either under a warranty or by you (which you could maybe trade it in if you wanted).

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8 Replies 8
nael_apc
Lieutenant JG
Lieutenant JG
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258

Re: Back-UPS RS 1500 Alarm Overloadoad led on , whithout Load

This was originally posted on APC forums on 5/26/2013


open your ups and check transformer cable is connected or no

thanks

BillP
Administrator Administrator
Administrator
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258

Re: Back-UPS RS 1500 Alarm Overloadoad led on , whithout Load

This reply was originally posted by Angela on APC forums on 5/28/2013


opening a UPS voids any warranty and can be dangerous so we would not suggest that - proceed at your own risk.

BillP
Administrator Administrator
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258

Re: Back-UPS RS 1500 Alarm Overloadoad led on , whithout Load

This reply was originally posted by NGE on APC forums on 5/30/2013


understood. Thanks

BillP
Administrator Administrator
Administrator
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258

Back-UPS RS 1500 Alarm Overloadoad led on , whithout Load

This reply was originally posted by NGE on APC forums on 5/17/2013


Hi, my UPS Back-PS RS1500 Have a Problem...When turn on UPS, Overload Led on, Battery Pack Ok, and this Tes without load. Someone Can Help me??

BillP
Administrator Administrator
Administrator
0 Likes
0
259

Re: Back-UPS RS 1500 Alarm Overloadoad led on , whithout Load

This reply was originally posted by Angela on APC forums on 5/17/2013


is the LED solid or flashing?

BillP
Administrator Administrator
Administrator
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259

Re: Back-UPS RS 1500 Alarm Overloadoad led on , whithout Load

This reply was originally posted by NGE on APC forums on 5/18/2013


the led is solid.

BillP
Administrator Administrator
Administrator
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259

Re: Back-UPS RS 1500 Alarm Overloadoad led on , whithout Load

This reply was originally posted by NGE on APC forums on 5/19/2013


Sorry,is flashing

BillP
Administrator Administrator
Administrator
0 Likes
0
259

Re: Back-UPS RS 1500 Alarm Overloadoad led on , whithout Load

This reply was originally posted by Angela on APC forums on 5/20/2013


Can you confirm the exact model of the Back UPS RS 1500 from the white sticker on the back? For now I am going to make an assumption it is BR1500.

Do you constantly turn the UPS on or off? How did this condition come about?

When its flashing and no other LEDs are on, this is generally some type of fault state. You could try to reset the unit and see if it goes away but I have a feeling it'll come back. To do this, you can turn off anything attached to the UPS and remove it as well as the USB cable, if connected to a computer. Then turn off the UPS itself and remove AC power from it. Disconnect the battery and while it's disconnected, hold down the power button for 10-15 seconds. Reconnect the battery and plug the UPS back in to AC power and turn it back on and see if anything has changed. If it has not, the UPS will most likely need to be replaced, either under a warranty or by you (which you could maybe trade it in if you wanted).