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BR900GI make my PC power-on by itself when running on battery

APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

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cap_zone_apc
Crewman cap_zone_apc
Crewman

Posted: ‎2021-06-29 08:40 PM

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Posted: ‎2021-06-29 08:40 PM

BR900GI make my PC power-on by itself when running on battery

This was originally posted on APC forums on 7/29/2013


PC setting : power-off and connect with usb data port. / Bios setting : Enable power-on by usb mouse/keyboard.

Problem occur when BR900GI starting run on battery, it make my PC power-on by itself.

This problem not happen if disconnect usb data port or disable power-on by mouse in bios.

Can I fix this problem? or It is a normal situation for apc ups. (My old local brand ups doesn't have this problem)

Thanks.

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cap_zone_apc
Crewman cap_zone_apc
Crewman

Posted: ‎2021-06-29 08:40 PM

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Posted: ‎2021-06-29 08:40 PM

This was originally posted on APC forums on 7/31/2013


Thank Bill. I really appreciate for your help. smile

See Answer In Context

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cap_zone_apc
Crewman cap_zone_apc
Crewman

Posted: ‎2021-06-29 08:40 PM

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Posted: ‎2021-06-29 08:40 PM

This was originally posted on APC forums on 7/29/2013


PC setting : power-off and connect with usb data port. / Bios setting : Enable power-on by usb mouse/keyboard.

Problem occur when BR900GI starting run on battery, it make my PC power-on by itself.

This problem not happen if disconnect usb data port or disable power-on by mouse in bios.

Can I fix this problem? or It is a normal situation for apc ups. (My old local brand ups doesn't have this problem)

Thanks.

Reply
cap_zone_apc
Crewman cap_zone_apc
Crewman

Posted: ‎2021-06-29 08:40 PM

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Posted: ‎2021-06-29 08:40 PM

This was originally posted on APC forums on 7/29/2013


My OS is Win7 64bit and PowerChute Personal Edition v3.0.2.

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cap_zone_apc
Crewman cap_zone_apc
Crewman

Posted: ‎2021-06-29 08:40 PM

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Posted: ‎2021-06-29 08:40 PM

This was originally posted on APC forums on 7/31/2013


This problem still there it very annoy me. Sometime at night when blackout I have to get up to shutdown my pc again. frown

Shoud I RMA this ups?

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BillP
Administrator BillP Administrator
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Posted: ‎2021-06-29 08:40 PM

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Posted: ‎2021-06-29 08:40 PM

This reply was originally posted by Bill on APC forums on 7/31/2013


You should not RMA the UPS. PowerChute cannot restart your computer if it is in a powered down state (S4 or S5). It will restart the computer if it is in sleep mode or standby and it is designed to do so in the event of a power failure. PowerChute wakes the system to allow it to power down properly before the UPS battery dies.

To resolve the issue power down the system completely.


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cap_zone_apc
Crewman cap_zone_apc
Crewman

Posted: ‎2021-06-29 08:40 PM

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Posted: ‎2021-06-29 08:40 PM

This was originally posted on APC forums on 7/31/2013


Thank Bill. I really appreciate for your help. smile

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