BR1500MS2 ERROR CODE Fo6

[punkin]

BR1500MS2 is what the sent me after 2 BN1500m2 's  gave error code Fo2 ....under warranty?????

[Teken]

A F06 is an internal relay weld fault. As such contact APC Technical Support to have the unit replaced if still under warranty.

Let us know how everything turns out good or bad.

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[punkin]

Hi,thanks for reply. I'm on my 3rd device from them,,very disappointed. I've used APC all my life and never had issues.  I've sent them notice about the code F06 error code it shut off and gave me. I pushed the front button and it seems to have reset and still in service for a couple days.       To add insult to injury , I just got an e-mail from them saying that they haven't got the unit i sent back to them. I have tracking # w/Fedex shows they got it 0n the 19th.  What am I dealing with now...FYIW I'm 74 .

[Teken]

As it relates to the outstanding RMA (Return) simply forward them the tracking number with the confirmation the old hardware has been delivered to the address they provided.

Let us know what happens with this third refurbished unit.

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