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upgrades

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

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BillP
Administrator Administrator
Administrator
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219

upgrades

This question was originally posted by lebrati on APC forums on 1/26/2009


Dear sir,
I have 2 questions:
1)
generally for APC softwares - I would like to know if I lost my software for the UPS of if I want to update the software after 2 or 3 years,does it free?
or it depends if ups is still in warrenty.
2)
do you have a software to monitore a lot of UPS in one screen.i mean an NMS software.does it also free to update?
thanks alot


Arie


Accepted Solutions
BillP
Administrator Administrator
Administrator
0 Likes
0
219

Re: upgrades

This reply was originally posted by lebrati on APC forums on 2/1/2009


Dear Sir,

many thanks your help and your quick response.

1) if I want to shutdown 30 servers how can I make it? why in buisness edition I see every IP connected to a UPS,
dont you have a software that I can add only the servers ip and shutdown them with an agent?

2)if you have such software how much does it cost and how much for upgrade after 6 months

thanks

arie

See Answer In Context

3 Replies 3
BillP
Administrator Administrator
Administrator
0 Likes
0
219

Re: upgrades

This reply was originally posted by Angela on APC forums on 1/26/2009


hi-

for our free software, of course you can upgrade any time. with APC's fee-based software, we generally will only give a free upgrade if you can provide a proof of purchase showing that you are within *6* months of purchase.

also - we do not sell Network Management Station software which relates to SNMP. We have powerchute business edition deluxe - 5 or 25 node versions - that allow you to monitor multiple UPSs via phyiscal connections (USB or serial). alternatively, we have network management cards which monitor UPSs via the network and may be more cost effective depending on what you are doing. You can monitor those via local serial connection, SNMP, telnet, or web browser.

check out http://testdrive.apc.com for some examples of the software and network management cards.

let us know if you have any other questions.

TaSpEc_apc
Lieutenant JG
Lieutenant JG
0 Likes
0
219

Re: upgrades

This was originally posted on APC forums on 2/2/2009


1) In order to shutdown 30 servers, the best way to do it is to use an ap9617/18/19 network management card and powerchute network shutdown. This shuts your servers down by ip over port 80 on your network. As long as your not using an vmware esx server, this is free software. The network card retails for $280 and comes standard in most of our ups 5KVA and up.

If you are only trying to shutdown a few servers per ups you could also use our ap9607 or ap9207 serial port expanders and powerchute business edition.

2)As far as I know, PCNS will still be free in 6 months, same with PCBE 1 node. As far as PCBE Deluxe is concerned, if you end up getting an older version after a newer version was released, then the upgrade is free. However if APC releases a newer version, after you purchased an older version, normally you need to purchase the new version.

Also in regards to your initial post, APC does not make any free NMS software, however you could use either the isx manager ap92200 (discontinued) or the isx central ap9465/70/75 to monitor all of your apc snmp devices in a central interface. Both of these devices start in the $2,000-$3,000.

Let us know if you have any further questions regarding any of this.

BillP
Administrator Administrator
Administrator
0 Likes
0
220

Re: upgrades

This reply was originally posted by lebrati on APC forums on 2/1/2009


Dear Sir,

many thanks your help and your quick response.

1) if I want to shutdown 30 servers how can I make it? why in buisness edition I see every IP connected to a UPS,
dont you have a software that I can add only the servers ip and shutdown them with an agent?

2)if you have such software how much does it cost and how much for upgrade after 6 months

thanks

arie