smt3000 internal failure

[yammyamm]

smt300 smart ups , internal failure , grey block on board has melted and caused fire alarm to activate in empty offices this is the second unit with the same failure we have seen so far, can anyone tell me the life span of these units at all, i believe these are around 10 years old?

[Teken]

You may refer to this APC FAQ as it relates to service life:

https://www.se.com/us/en/faqs/FAQ000265093/

This incident simply affirms the importance of a strict and consistent hardware refresh policy and cycle life.

Everything ages and with age comes deteriorating components especially if the environment is less than ideal as it relates to operating temperature, humidity, and air quality.

It also affirms the importance of regular maintenance, testing, and validation of the equipment. 

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