Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

  • Explore the new navigation for even easier access to your community.
  • Bookmark and use our new, easy-to-remember address (community.se.com).
  • Get ready for more content and an improved experience.

Contact SchneiderCommunity.Support@se.com if you have any questions.

Close
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
84257members
353362posts

Recovering login/password from APC SMART UPS 2200

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

marcoskeke
Cadet

Recovering login/password from APC SMART UPS 2200

I need login and password from SUA220001  S/N JS0830016616.

Thank You

Tags (1)
1 Reply 1
BillP
Administrator Administrator
Administrator
0 Likes
0
34

Re: Recovering login/password from APC SMART UPS 2200

@marcoskeke 

 

Are you looking to log in to a network management card installed in the UPS or into a PowerChute Agent that communicates with the SUA2200? 

If network card see Schneider Electric FAQ FA156075 https://www.apc.com/us/en/faqs/FA156075/

If you need to reset the password for PowerChute Agent see Schneider Electric FAQ FA340982

https://www.apc.com/us/en/faqs/FA340982/

 

If the PowerChute Agent version is older than 9.5 you cannot reset the password. The Agent will require a reinstall. 

Tags (1)