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Recovering login/password from APC SMART UPS 2200

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.


Recovering login/password from APC SMART UPS 2200

I need login and password from SUA220001  S/N JS0830016616.

Thank You

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Administrator Administrator

Re: Recovering login/password from APC SMART UPS 2200



Are you looking to log in to a network management card installed in the UPS or into a PowerChute Agent that communicates with the SUA2200? 

If network card see Schneider Electric FAQ FA156075 https://www.apc.com/us/en/faqs/FA156075/

If you need to reset the password for PowerChute Agent see Schneider Electric FAQ FA340982



If the PowerChute Agent version is older than 9.5 you cannot reset the password. The Agent will require a reinstall. 

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