APC UPS Data Center & Enterprise Solutions Forum
Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.
Posted: 2021-06-30 10:25 PM
This was originally posted on APC forums on 4/11/2016
Please can you tell me the correct models of USB and com cables for APC Smart-UPS RT 5000, I have 940-0127b usb-RJ50 cable but I dont now is it right cable for this UPS. Thank you
Posted: 2021-06-30 10:25 PM
This reply was originally posted by Bill on APC forums on 4/11/2016
Hi,
What is the exact model and serial number of the Smart-UPS?
You will find the information on the bar code sticker on back of the UPS.
Posted: 2021-06-30 10:25 PM
This reply was originally posted by Bill on APC forums on 4/11/2016
Hi,
The cable for that UPS is part number 940-0625. It is 9 pin serial to RJ50.
Posted: 2021-06-30 10:25 PM
This was originally posted on APC forums on 4/12/2016
Thank you very much and what part number is USB cable, will my 940-0127b connect with him for monitoring. I fear, I will smash the UPS if I connect with this cable.
Posted: 2021-06-30 10:25 PM
This reply was originally posted by Bill on APC forums on 4/12/2016
Hi,
The SURTD5000XLi does not have aUSB connection. If you would like to connect the Smart-UPS to the computer using USB you will need cable 940-0625 and a USB to serial converter. I use Plugable USB to RS-232 DB9 Serial Adapter (Prolific PL2303HX Rev D Chipset) but all serial to USB converters will work.
Posted: 2021-06-30 10:25 PM
This was originally posted on APC forums on 4/12/2016
Thank you very much and what part number is USB cable, will my 940-0127b connect with him for monitoring. I fear, I will smash the UPS if I connect with this cable.
Posted: 2021-06-30 10:25 PM
This reply was originally posted by Bill on APC forums on 4/12/2016
Hi,
The SURTD5000XLi does not have aUSB connection. If you would like to connect the Smart-UPS to the computer using USB you will need cable 940-0625 and a USB to serial converter. I use Plugable USB to RS-232 DB9 Serial Adapter (Prolific PL2303HX Rev D Chipset) but all serial to USB converters will work.
Posted: 2021-06-30 10:25 PM
This was originally posted on APC forums on 4/15/2016
Hi
I make a cable like 940-0625 with RJ-45 one side and DB9 from other from this site http://pinoutsguide.com/UPS/apc_0625_cable.shtml and connect directly to com port but powerchute agent cant cant find the ups on com port, what do yo think I make wrong?
Posted: 2021-06-30 10:25 PM
This was originally posted on APC forums on 4/15/2016
I find the solution, I can connect to UPS only with hyperterminal then over network. Thank you
Create your free account or log in to subscribe to the forum - and gain access to more than 10,000+ support articles along with insights from experts and peers.