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APC 5U won't stay on

APC UPS Data Center & Enterprise Solutions Forum

Schneider Electric support forum for our Data Center and Business Power UPS, UPS Accessories, Software, Services, and associated commercial products designed to share knowledge, installation, and configuration.

Solved
mbohnenk_apc
Cadet
0 Likes
2
125

APC 5U won't stay on

This was originally posted on APC forums on 3/21/2011


I have a APC 5U unit that I recently just powered on from sitting on the shelf and it work for a day without load.
I powered it all off and moved to a new location and now It won't power on at all no light nothing. I let it set for a while and it will come one show what to be a battery problem the shut itself off. I don't have enough time to get into the hyperterm to look at anything. Any tricks or something I am doing wrong here? Getting frustrated with this due to the amount of $$ put into this project. Any help would be appreciated.


Accepted Solutions
Common_Sense_apc
Ensign
Ensign
0 Likes
0
125

Re: APC 5U won't stay on

This was originally posted on APC forums on 3/24/2011


You're problem could be that you are plugging ANY serial cable into the unit, whereas you need to plug an APC 'smart-signalling' cable into the unit.

See Answer In Context

2 Replies 2
mbohnenk_apc
Cadet
0 Likes
0
125

Re: APC 5U won't stay on

This was originally posted on APC forums on 3/23/2011


Not sure what I did but I got it working to where it will power on and no errors. BUT yeah there is always a but. Whenever I plug ANY serial cable into the 5u it immediately shuts off. I have to chance to terminal into the box. I have a nic card on the device but its never been setup so it has no ip address to go that way. Wild why the other kills the whole thing. if you unplug t he cable it powers right back up.

Common_Sense_apc
Ensign
Ensign
0 Likes
0
126

Re: APC 5U won't stay on

This was originally posted on APC forums on 3/24/2011


You're problem could be that you are plugging ANY serial cable into the unit, whereas you need to plug an APC 'smart-signalling' cable into the unit.