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This was originally posted on APC forums on 5/27/2013
I have Smart-UPS RT with network card AP9631 and I cannot upgrade the firmware it give me error Unable to verify previous version
I try 2 version of the firm ware v5.1.7 and v6.0.6 both did not work
The Windows tools gives me this...
Starting Upgrade 5/27/13: 10:25:58
5/27/13: 10:20:23 10.4.10.36: Testing device connection
5/27/13: 10:20:23 10.4.10.36: Device connection passed
5/27/13: 10:20:24 10.4.10.36: Testing FTP Log-in
5/27/13: 10:20:27 10.4.10.36: FTP Log-in passed
5/27/13: 10:20:28 10.4.10.36: Saving data file
5/27/13: 10:20:28 10.4.10.36: Information --> Unable to verify previous version
User name apc
This was originally posted on APC forums on 6/10/2013
I try it but the solution was checking the firewall of the Kaspersky and it worked fine
thanks for you
See Answer In Context
This reply was originally posted by Angela on APC forums on 5/28/2013
Just proceed with using a manual method is my suggestion.
Try FTP - instructions are in our knowledge base (http://www.apc.com/site/support/index.cfm/faq/) and refer to article ID FA156047.
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