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"arp setting error"の原因はなんでしょうか?

APC UPS Data Center Backup Solutions Forum

Schneider Electric support forum for Data Center UPS, software and services including our APC offers designed to share knowledge, installation, configuration, and general product use.

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avx_apc
Cadet
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4
288

"arp setting error"の原因はなんでしょうか?

This was originally posted on APC forums on 12/2/2013


こんにちは

Windows 7(x86)にてAPC Device IP Configuration Wizard Ver5.0.1を使い、

UPS Network Management Card 2のネットワーク設定をしようとしていますが、

"arp setting error"が表示されて設定ができません。

Windows 7のファイアーフォールは無効にしても結果同じでした。

新しいバージョンのAPC Device IP Configuration Wizard Ver5.0.2を使ってみましたが、

同じエラーが出て設定できませんでした。

以前、OSがWindows XP(x86)のときは、APC Device IP Configuration Wizard Ver5.0.1

を使って設定できました。

Windows 7でAPC Device IP Configuration Wizard Ver5.0.1/Ver5.0.2を使って

設定をする方法はないのでしょうか?

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Accepted Solutions
BillP
Administrator Administrator
Administrator
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288

Re: "arp setting error"の原因はなんでしょうか?

This reply was originally posted by Angela on APC forums on 12/3/2013


Hi again,

Thanks for the information provided so far.

When you reviewed the FAQ document, were you able to successfully do the commands listed in it (which are the commands that the Wizard uses in the background)? Could you provide the screenshot of what you recieved if you did?

Have you tried to ping that address just incase to see if responds (since the error message indicates its still in use based on your ARP cache, or can you try clearing your ARP cache manually)?

I found this link -> Quick Tips: Flush the ARP cache in Windows 7 - TechRepublic (in English, sorry)

But it suggests you could view the ARP cache by using the command arp -a and you could check to see what entry is present for 10.x.x.140/23. If the MAC address is not the right one for your management card that is associated with the IP address, you can try clearing the cache by using the command netsh interface ip delete arpcache - then we can verify it has been cleared by doing arp -a again to make sure the entry for the IP address is removed.

Hope that helps - let me know if you have further questions on the issue or steps I suggested.

See Answer In Context

4 Replies 4
BillP
Administrator Administrator
Administrator
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0
288

Re: "arp setting error"の原因はなんでしょうか?

This reply was originally posted by Angela on APC forums on 12/3/2013


Hello - I did some translation to better understand your question since I cannot read the Japanese.

Could you provide a screenshot of the error your receiving? I am only aware of this issue -> Network Management Card Device IP Configuration Wizard Error: This IP address could not be set. | FA...

Even if the error is a little different, the same resolution steps to try would apply.Please review them if possible and let us know your outcome.

avx_apc
Cadet
0 Likes
0
288

Re: "arp setting error"の原因はなんでしょうか?

This was originally posted on APC forums on 12/3/2013


返信ありがとうございます。

英語で質問できなくてすみません。

APC Device IP Configuration Wizard Ver5.0.1のエラー画面を送ります。

この画面からエラーの原因がわかりますでしょうか?

よろしくお願いいたします。


Windows 7のIPアドレスとNetwork Management Card 2のIPアドレスは同じネットワーク空間

にしてあります。


IPアドレス

Windows 7                           : 10.x.x.198/23

Network Management Card 2 : 10.x.x.140/23


1631_arp_entry_failed.jpg

avx_apc
Cadet
0 Likes
0
288

Re: "arp setting error"の原因はなんでしょうか?

This was originally posted on APC forums on 12/3/2013


追加の返信をします。

Angela N.さんに教えていただきましたFAQにある情報を試してみましたが、

回避はできませんでした。

同じエラーが出ています。

BillP
Administrator Administrator
Administrator
0 Likes
0
289

Re: "arp setting error"の原因はなんでしょうか?

This reply was originally posted by Angela on APC forums on 12/3/2013


Hi again,

Thanks for the information provided so far.

When you reviewed the FAQ document, were you able to successfully do the commands listed in it (which are the commands that the Wizard uses in the background)? Could you provide the screenshot of what you recieved if you did?

Have you tried to ping that address just incase to see if responds (since the error message indicates its still in use based on your ARP cache, or can you try clearing your ARP cache manually)?

I found this link -> Quick Tips: Flush the ARP cache in Windows 7 - TechRepublic (in English, sorry)

But it suggests you could view the ARP cache by using the command arp -a and you could check to see what entry is present for 10.x.x.140/23. If the MAC address is not the right one for your management card that is associated with the IP address, you can try clearing the cache by using the command netsh interface ip delete arpcache - then we can verify it has been cleared by doing arp -a again to make sure the entry for the IP address is removed.

Hope that helps - let me know if you have further questions on the issue or steps I suggested.