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KVM 1116P and KVM Access Software

APC UPS Data Center Backup Solutions Forum

Schneider Electric support forum for Data Center UPS, software and services including our APC offers designed to share knowledge, installation, configuration, and general product use.

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BillP
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KVM 1116P and KVM Access Software

This question was originally posted by Keith on APC forums on 3/15/2015


Wondering where I can get my hands on the software as above? All documentation  mentions installing it from the CD. However, the CD has gone missing. Is there some place to download it?

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BillP
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Re: KVM 1116P and KVM Access Software

This reply was originally posted by Angela on APC forums on 3/16/2015


The CD contains a required license key for install - it is on a sticker on the top of the CD. We have copies of the software but it still requires that license key from the CD so providing it to you would not be helpful. In order to get a spare CD/license key, you'll need to contact your local technical support with proof of purchase on the KVM so they can send you a spare CD with a new key assuming everything is valid.

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BillP
Administrator Administrator
Administrator
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100

Re: KVM 1116P and KVM Access Software

This reply was originally posted by Angela on APC forums on 3/16/2015


The CD contains a required license key for install - it is on a sticker on the top of the CD. We have copies of the software but it still requires that license key from the CD so providing it to you would not be helpful. In order to get a spare CD/license key, you'll need to contact your local technical support with proof of purchase on the KVM so they can send you a spare CD with a new key assuming everything is valid.