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Can't upgrade AP9630 Firmware?

APC UPS Data Center Backup Solutions Forum

Schneider Electric support forum for Data Center UPS, software and services including our APC offers designed to share knowledge, installation, configuration, and general product use.

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BillP
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Can't upgrade AP9630 Firmware?

This question was originally posted by Kumba on APC forums on 7/14/2012


So I bought a secondhand AP9630 and it has AOS/SUMX 5.1.3 and Bootmon 1.0.1. I was able to get the Bootmon updated to 1.0.2, then getting the AOS updated was a bit of a fight. I had to upload the 5.1.7 AOS file several times and wait for the reboot before it actually updated. However, I think it replaced SUMX 5.1.3 with AOS 5.1.7 by accident:

E000: Success
Name:
Contact:
Location:
DateTime: 07/14/2012:17:17:26
User: Administrator
Up Time: 0 Days 0 Hours 5 Minutes
Stat: P+ N4+ N6+ A-
Bootmon: bootmon:v1.0.1
AOS: aos:v5.1.7
App: aos:v5.1.7

And now, any attempt to copy the 5.1.7 SUMX file over isn't working. Both FTP and SCP terminate the connection abruptly. I'll keep playing with it, but in the meantime, what are my options?

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BillP
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Re: Can't upgrade AP9630 Firmware?

This reply was originally posted by Angela on APC forums on 7/16/2012


which documentation did you check? our FTP instructions indicate to do the bin command to force a binary transfer mode I believe -> http://nam-en.apc.com/app/answers/detail/a_id/768

i can add additional notes into that if it was what you were referring to

See Answer In Context

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BillP
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Re: Can't upgrade AP9630 Firmware?

This reply was originally posted by Kumba on APC forums on 7/14/2012


Okay, figured it out. Forgot to do BINARY on the FTP command line, so I think it was transferring the bin files over as text, which was corrupting them and the system was protecting itself.

I'd recommend that the firmware documents make a note of this when using FTP...

BillP
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Re: Can't upgrade AP9630 Firmware?

This reply was originally posted by Angela on APC forums on 7/16/2012


which documentation did you check? our FTP instructions indicate to do the bin command to force a binary transfer mode I believe -> http://nam-en.apc.com/app/answers/detail/a_id/768

i can add additional notes into that if it was what you were referring to