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shutdown host unsuccessful for the host on the vCenter environment

APC Enterprise Power UPS Forum

Schneider Electric support forum for our APC offers, including Business Power UPS, UPS Accessories, Software, services and associated commercial products designed to share knowledge, installation, and configuration.

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bilalamr
Crewman
Crewman

shutdown host unsuccessful for the host on the vCenter environment

Hi Teams,

I deployed PowerChute™ Network Shutdown v4.4.1 on our Vmware cluster, configured it according to the user guide, but when I tested PCNS did not shut down either the host or the VM, it shows the following message: shutdown host unsuccessful for the host.

 
 

Capture.JPG

Thanks for any advice.


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BillP
Administrator Administrator
Administrator
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Re: shutdown host unsuccessful for the host on the vCenter environment

@bilalamr 

PowerChute cannot connect to the host due to credentials error.

 

You need to follow the direction as noted in the User's Guide to create an account PowerChute will use to communicate with the host or view the videos attached to Schneider Electric FAQ FA413356 https://www.se.com/ww/en/faqs/FA413356/

 

See Answer In Context

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BillP
Administrator Administrator
Administrator
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Re: shutdown host unsuccessful for the host on the vCenter environment

@bilalamr 

 

What was entered in the error log when the shutdown failed? 

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bilalamr
Crewman
Crewman
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432

Re: shutdown host unsuccessful for the host on the vCenter environment

@BillP thank you for your reply,

Please find below the screenshot of the error.log when theshudwon failed.JPG shudwon failed. 

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BillP
Administrator Administrator
Administrator
0 Likes
1
422

Re: shutdown host unsuccessful for the host on the vCenter environment

@bilalamr 

PowerChute cannot connect to the host due to credentials error.

 

You need to follow the direction as noted in the User's Guide to create an account PowerChute will use to communicate with the host or view the videos attached to Schneider Electric FAQ FA413356 https://www.se.com/ww/en/faqs/FA413356/

 

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bilalamr
Crewman
Crewman
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0
416

Re: shutdown host unsuccessful for the host on the vCenter environment

@BillP I doubt it, thanks for your help.

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